Privacy
This applies to www.lisaderrick.co.uk a website which acts as an online portfolio and art work sales for Lisa Derrick
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website?
When ordering or commenting on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, browse the website or enter information on our site using a comment or contact form.
How do we use your information?
We may use the information we collect from you in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone enquiries)
• Visitor comments may be checked through an automated spam detection service.
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider (Stripe) and are not stored or processed on our servers.
How long do we keep your information
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically. Customer purchase records are kept for a minimum of 6 years to comply with legal requirements.
What rights do you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
While you visit our site, we’ll track:
• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We accept payments through Stripe.
We share this information with Squarespace, our website hosting provider, so they can provide website services to us
We, use Google Analytics cookies to help us understand how visitors use the website.
Squarespace
Our website www.lisaderrick.co.uk is hosted by Squarespace. Squarespace collects personal data when you visit our website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run our website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Privacy
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes on our Privacy Policy Page. You can change or review your personal information by emailing us at art@lisaderrick.co.uk
Does our site allow third-party behavioural tracking?
It’s also important to note that we allow third-party behavioural tracking (Facebook pixel) We do not specifically market to children under the age of 13 years old.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
We agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email:
'If at any time you would like to unsubscribe from receiving future emails, you can email us at art@lisaderrick.co.uk’ or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
art@lisaderrick.co.uk
22 Torran Drive
Erskine
Renfrewshire. PA8 7EA
United Kingdom